Privacy Policy

Penpoint Pty Ltd Editing and Proofing (Penpoint Pty Ltd) is committed to providing quality-standard services to you and this policy outlines our ongoing obligations to you with respect to how we manage your Personal Information.

We have adopted the principals contained in the Privacy Act 1988 (the Privacy Act), https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act.  The Privacy Act governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commission at https://www.oaic.gov.au/privacy 

What is Personal Information and why does Penpoint Pty Ltd collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website http://www.penpoint.com.au, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to my clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from Penpoint Pty Ltd mailing/marketing lists at any time by clicking on the 'Unsubscribe' button. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act 1988 to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. 

We will use sensitive information only:

· for the primary purpose for which it was obtained

· for a secondary purpose that is directly related to the primary purpose

· with your consent, or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, Penpoint Pty Ltd will collect your Personal Information only from you. 

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

· third parties  but only where you consent to the use or disclosure

· where required or authorised by law

· Security of Personal Information.

Your Personal Information is stored in a manner that reasonably and securely protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in secure client files, which will be kept by us for a minimum of seven years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. 

If you wish to access your Personal Information, please contact us in writing. Penpoint Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Your Personal Information can also be updated by you through your Account access, where applicable. 

Policy Updates

This Policy may change from time to time and is available on our website or a copy can be sent via email.

Privacy Policy Complaints and Enquiries

If you have any queries or questions about our Privacy Policy, please contact us at:

Penpoint Pty Ltd

jo@penpoint.com.au

0435 509 836